Cindy Chan

Registered Psychologist

  • Bachelor of Science with Honours (Psychologist)
  • Master of Psychology (Educational and Development)
  • Sydney CBD: Thu, Fri
  • Language: English, Cantonese, Mandarin

“Therapy is a journey. Healing and growth happen gradually. There may be setbacks along the way, and that’s perfectly normal. Be patient with yourself as you navigate the therapy process. There’s nothing wrong with having a certain feeling. I provide a safe space for you to feel heard and understood. Together, we will learn to acknowledge and accept your feelings and respond to them in healthy and constructive ways.”

Cindy Chan

  • Relationships
  • Anxiety and depression
  • Social anxiety
  • Stress and work-related issues
  • Anger Management
  • Trauma & PTSD
  • Child 6-12
  • Adolescents (12+)
  • Parenting Issues
  • ASD
  • ADHD

Professional Experience

Cindy is a child psychologist who works with toddlers, children, adolescents and adults. She is passionate about working with children with learning, emotional and/or behavioural difficulties, as well as their parents. Cindy is especially skilled in treating social and generalised anxiety disorders, school-related issues, parenting issues, behavioural problems, emotional regulation, stress and workplace burnout. She is also experienced in conducting psychoeducational assessments and learning difficulty assessments, as well as diagnosing and treating ASD and ADHD.

Cindy’s work as a psychologist is fuelled by her personal experiences – as someone with dyslexia who has faced academic challenges from a young age, she recognises the importance of early identification, intervention and support for individuals with learning difficulties. She is committed to supporting people who encounter similar struggles and is currently working towards an endorsement in educational and developmental psychology.

Having lived in three countries – Hong Kong, the United Kingdom and Australia – Cindy has a unique ability to understand, communicate and interact with people across cultures. In her practice, she effectively works with clients across the lifespan and from different cultural backgrounds. Her aim is to help her clients develop self-awareness and healthy coping skills, embrace their strengths, and make positive changes in their lives.

Cindy’s treatment philosophy is rooted in her values of being genuine, kind and compassionate. She fosters warm and authentic connections with her clients, ensuring they feel heard and understood. In her sessions, she provides a safe, non-judgmental and supportive environment for her clients to share their emotions and experiences that may be too difficult or painful to be shared with others. Cindy works collaboratively with her clients to explore their thoughts, emotions and behaviours, helping them to understand and validate their experiences and feelings. She then empowers them to tap into their strengths and resources, supporting them to overcome their challenges in life.

Cindy uses an eclectic approach of evidence-based therapies, including Acceptance and

Commitment Therapy (ACT) and Cognitive Behavioural Therapy (CBT), and tailors her treatments to the specific needs of each client. She enjoys doing mindfulness exercises with her clients – such as breathing exercises or mindful eating. For children, one of her favourite activities is making calming glitter jars with them.

Throughout her career, Cindy has noticed that people tend to become overly fixated on their weaknesses, often overlooking or underestimating their strengths. Using assessments, she guides her clients in comprehensively understanding the underlying reasons behind their challenges and equips them with effective strategies to mitigate these difficulties. She finds great fulfilment in guiding her clients towards recognising their strengths to overcome challenges and making positive changes in their lives.

When she isn’t working, Cindy enjoys baking and trying out new recipes, checking out new restaurants and cuisines, watching movies and going to the beach. She is always looking for new skills to learn and is currently taking a Certificate II in Auslan (Australian Sign Language).

Book Appointment With Cindy Chan

Booking and Cancellation Policy

All online bookings require full upfront payment. This payment is non-refundable but is transferrable if your appointment is rescheduled with at least 24 hours notice. New Vision Psychology has a 24 hours cancellation policy which applies to all initial and follow up appointments. This is because we value the time of our psychologists. If you need to reschedule or cancel your appointment please call us on 1300 001 778 between 8:30am – 5:30pm between Monday and Friday with at least 24 hours notice (and by Saturday if our appointment is on a Monday) otherwise the full fee will be charged. We do not accept cancellations via text or email. Please cancel by calling 1300 001 778.

If you are eligible for a Medicare rebate, this will be provided after we receive your referral and Mental Health Care Plan. Referral and Mental Health Care Plan Can be Submitted through our portal by clicking HERE or email to or ask your GP to fax it to 02 80681113

(Please note that if you bring a copy of your referral to your psychologist at your initial session, there may be a significant delay in receiving your rebate, please submit your referral through our portal prior to your session.)

If you are booking an online session, please email your referral to  or ask your GP to fax it to 02 80681113