Cindy Lam

Registered Psychologist

  • Master of Professional Psychology 
  • Bachelor of Science (Psychology) 
  • Burwood: Wed
  • Hurstville: Thu
  • Language: English

“If you’re going through a difficult time, the hardest part is suffering alone. As a psychologist, I can handle your emotions and will be there to support you. My role is to provide emotional safety and warmth, balancing both validation and strength to help you move forward.”

Cindy Lam

  • Anxiety and depression
  • Social anxiety
  • OCD
  • Trauma & PTSD
  • Child 6-12
  • Adolescents (12+)
  • Autism Spectrum Disorder (ASD)
  • Attention Deficit Hyperactive Disorder (ADHD)
  • ASD diagnosis

Professional Experience

Cindy is a child psychologist experienced in treating autism and ADHD. She also works with adolescents and adults. Cindy treats anxiety, depression, trauma, OCD, emotional dysregulation, stress and grief. She provides psychometric assessments for individuals aged 6 and up, and autism assessments for children between 6 to 16 years old.

Cindy is particularly interested in working with children, adolescents and young adults with trauma or PTSD. She is currently pursing an accreditation in trauma-focused cognitive behavioural therapy (TF-CBT). She is also passionate about working children and adolescents to build or repair their relationship with their parents and carers.

Cindy is warm, approachable and empathetic. She connects deeply with people and a provides a space for her clients to feel emotionally safe. She often approaches therapy with trauma-informed framework, as many clients have complex trauma or microtraumas that keep them feeling stuck and distressed. Cindy works from a strength-based approach to promote acceptance and self-worth. She values empathy, compassion and validation. In her sessions, she finds a balance between acknowledging and validating a person’s hurt while helping them find the courage and strength to move forward and live the life they want. She works collaboratively with clients (and their families) to foster connection, communication and courage.

When working with children and adolescents, Cindy takes a collaborative approach to hear what would work for them. She adopts a systemic framework where the roles of parents, carers and schools are crucial. She advocates for the environment to change and empathise with the individual. She aims to help her clients cultivate a sense of support with their family, friends and community; so that the child feels heard, understood and loved by their environment.

When working with adults, she explores their family history origins and the ways they connect to people, themselves and the world. She looks beyond the person’s current presentation and helps them link their current patterns to their experiences. With her guidance, her clients develop an understanding of their own emotions and start recognising and expressing their needs. They learn how to tolerate uncomfortable emotions (e.g., shame, guilt, sadness, vulnerability) and accept parts of themselves that they’ve tried to avoid or reject.

Throughout her practice, Cindy has learnt the importance of validation, connection and hope. Ultimately, all humans want to be loved, understood and part of a community. She believes that meeting one’s emotional needs can provide a strong foundation for resiliency, and having a sense of hope goes a long way to build one’s strength. 

She shares this quote by Brene Brown, “Daring greatly means the courage to be vulnerable, to show up and be seen, to ask for what you need, to talk about how you’re feeling, to have the hard conversations.”

When she isn’t working, Cindy enjoys cooking and spending time with loved ones.

Book Appointment With Cindy Lam

Booking and Cancellation Policy

All online bookings require full upfront payment. This payment is non-refundable but is transferrable if your appointment is rescheduled with at least 24 hours notice. New Vision Psychology has a 24 hours cancellation policy which applies to all initial and follow up appointments. This is because we value the time of our psychologists. If you need to reschedule or cancel your appointment please call us on 1300 001 778 between 8:30am – 5:30pm between Monday and Friday with at least 24 hours notice (and by Saturday if our appointment is on a Monday) otherwise the full fee will be charged. We do not accept cancellations via text or email. Please cancel by calling 1300 001 778.

If you are eligible for a Medicare rebate, this will be provided after we receive your referral and Mental Health Care Plan. Referral and Mental Health Care Plan Can be Submitted through our portal by clicking HERE or email to or ask your GP to fax it to 02 80681113

(Please note that if you bring a copy of your referral to your psychologist at your initial session, there may be a significant delay in receiving your rebate, please submit your referral through our portal prior to your session.)

If you are booking an online session, please email your referral to  or ask your GP to fax it to 02 80681113