New Vision Psychology Chatswood practice
New Vision Psychology is proud to serve the local community in Chatswood and Sydney’s North Shore. We are a commissioned partner with the Sydney North Health Network, a Primary Health Network (PHN) established by the government. Our skilled team of registered and clinical psychologists provide empathetic and tailored care to children, families, individuals, and couples working and living in the North Shore of Sydney.
Since 2009, New Vision Psychology has been working with the locals of Chatswood and people across Sydney in our Hurstville, Burwood, and Sydney CBD locations – and now in our newest Castle Hill clinic. Our Chatswood practice is conveniently located just a four-minute walk from Chatswood Station and easily accessible by major roads. We are proud to be one of Sydney’s most inclusive psychology practices – providing a comforting and inviting atmosphere where everyone feels safe and understood.
With our central Chatswood location in Sydney’s North Shore, we offer a range of psychology and counselling services to the surrounding suburbs or Roseville, Artarmon, Lindfield, Willoughby, St. Leonards, Lane Cove, and the rest of the upper and lower North Shore of Sydney.
Chatswood Clinic Opening Hours
Located just a 10-minute walk from Chatswood Chase Shopping Centre, and a 4-minute walk from Chatswood Station, we provide convenient and personalised care from our clinic at 701/7 Help Street, Chatswood NSW 2067.
701/7 Help Street, Chatswood NSW 2067 | Get Directions
Below is more information regarding our clinic opening hours. You may also view each psychologist’s availability in their profiles below.
- Appointments are available Mondays-Fridays between 8am – 8pm and Saturdays between 9am – 6pm.
- We are closed on Sundays.
- Our reception services are available Monday – Friday, 9am – 5:30pm.
- If you’re calling outside of reception hours – please leave a voicemail, and we will get back to you within the next business day. You can contact our team at 1300 001 778.
$142.10 after hours
$235 after hours
$138.65 after hours
$275 after hours
Meet Our Chatswood Psychologists
At New Vision Psychology Chatswood, our team uses multiple evidence-based therapeutic methods and disciplines to provide compassionate support and guidance to the people of North Sydney. We have a large team of skilled clinical and registered psychologists – expertly trained across multiple disciplines – to provide personalised psychological help to anyone using our mental health services, in-person and via telehealth.
Our therapists speak multiple languages and are able to provide counselling in various languages – including English, Chinese (Mandarin and Cantonese), Vietnamese, Spanish, Greek, Portuguese, Bengali, Hindi, Afrikaans, Norwegian and Croatian. Our aim is to create a safe space and work closely in collaboration with you according to your needs and provide results to meet your goals. Check out our Chatswood psychologists’ profiles below, where you can see their availabilities and book an appointment that suits you.
Couples and Family Therapist
Vera (Nga Lai) Lam
Meet Our Customer Support Team
Customer Care Team Leader
Customer Care Team Member
Customer Care Team Member
Customer Care Team Member
Customer Care Team Member
Our Psychology Services on Sydney’s North Shore
At New Vision Psychology, we offer a range of mental health and counselling services for people in Chatswood and North Sydney – including therapy for depression and anxiety, LGBTQ+ support, anger management counselling, couples therapy, and more.
Our clinical and registered psychologists utilise proven therapeutic methods such as Cognitive Behavioural Therapy (CBT), Positive Psychology, Narrative Therapy, and Acceptance and Commitment Therapy (ACT) – allowing us to provide our clients with comprehensive and compassionate counselling that works for them.
Below is a breakdown of the different mental health services that we offer from our Chatswood psychology clinic:
Adolescent and Child Psychology Services
At New Vision Psychology, we have a skilled team of child psychologists with years of experience counselling children, adolescents, and teens across the North Shore of Sydney.
Our Chatswood counsellors help the families we work with to diagnose and subsequently treat a variety of mental health disorders and conditions, including (but not limited to):
Family and Relationship Problems
Our North Shore psychologists offer supportive, safe, and empathetic therapy and guidance for any relationship or family-related problems or concerns. We provide marriage counselling, therapy for anger management, and grief counselling for individuals grappling with loss. We also help people to cope with LGBTQ+ issues, cross-cultural relationship challenges, or workplace concerns.
Trauma and Personal Struggles
Trauma and personal struggles such as body dysmorphia, social anxiety, or disordered eating can negatively impact mental health in children, adolescents, and adults. Our Chatswood psychologists are equipped to support clients to get through these struggles and other traumatic experiences like self-harm or sexual abuse.
Addiction Psychology Services
Addiction is complex. It is debilitating disease that is often misunderstood or overlooked. We understand the mental, physical, and sometimes financial toll that addiction can have on people who are struggling, and to the people around them. Therefore, at New Vision Psychology, we are committed to supporting Australian individuals and families living with addiction. Whether it’s alcohol, drugs, gambling, sex, pornography, or any other addiction – our skilled addiction therapists in Chatswood have the experience to help you take control of your addiction and overcome it.
Support with Illness and Health Issues
Dealing with long-term or terminal illness, chronic pain, or a physical disability can be incredibly difficult – both physically and mentally. Our empathetic team of psychologists in Chatswood understand these challenges and are trained to help you overcome the stress and strain that comes with illness or injury – whether it’s a cancer diagnosis, memory problems, sleep-related issues, vision impairment, or something else.
Frequently Asked Questions
How do I get to your Chatswood clinic?
Our Chatswood practice is located at 7 Help Street, NSW, 2067. Once you arrive, take the elevator to Level 7 – we are in Suite 701.
There is typically on-street parking on the surrounding streets near the clinic, and we would recommend trying Railway St. first. Our practice is also easily accessible by public transport – just a four-minute walk from the Chatswood train station.
If you need help finding our clinic when you arrive for your appointment, please call us on 1300 001 778 and our team will be happy to help.
Can I get Medicare rebates for my session?
Yes! You can get a Medicare rebate of $92.90 per session for a registered psychologist, or $136.35 for a session with a clinical psychologist.
To be eligible for Medicare rebates – make sure to get a Mental Health Treatment Plan from your General Practioner (GP) or a relevant medical specialist.
Do you provide telehealth services?
Yes – all our psychologists and counsellors in Chatswood, Burwood, Castle Hill, Hurstville and Sydney CBD are available for telehealth services. We understand that life can be busy and stressful, so we provide ultimate convenience and flexibility to suit your needs. If you would like to book a telehealth consultation, contact our team at 1300 001 778, or book online above.
Why Should I Choose New Vision Psychology in Chatswood?
1. Experienced Psychologists
New Vision Psychology has a dedicated team of skilled North Shore psychologists with professional qualifications and extensive experience in multiple mental health disciplines. Our therapists are registered with the Australian Health Practioner Regulation Agency (AHPRA) and uphold the highest level of professionalism and ethics in everything they do.
2. Customised Approach
Every adult, child, or adolescent is different – and every individual has different needs and requirements from their therapy experience. We provide a personalised approach and tailor our sessions to provide effective treatment and solutions that meet your needs.
3. A Multicultural Team
We are proud to be one of Sydney’s most inclusive and multicultural psychology practices, providing counselling in English, Mandarin, Cantonese, Vietnamese, Spanish, Greek, Portuguese, Bengali, Hindi, Afrikaans, Norwegian and Croatian. Taking a multicultural approach allows us to provide culturally sensitive and inclusive therapy that reflects the incredible diversity in Sydney.
4. Convenient Counselling
Our Chatswood practice is conveniently located in Sydney’s North Shore, easily accessible by major roads and just a four-minute walk from Chatswood train station. We strive to provide welcoming and safe counselling that is convenient for the community in North Sydney.
We also offer telehealth services (phone or video) to anyone across Australia to provide even further convenience and flexibility. We want to make it as simple as possible for anyone who needs help to get the support they need. Even if you do not have the time to make it into our clinic (or if you feel uncomfortable about an in-person consultation), we still want to help you access professional mental health services.
Can I choose which psychologist I will work with? What happens if it’s not working out?
We understand that it can be difficult to find the right therapist for you. So, we recommend that you explore our therapists’ profiles to see if a member of our team stands out to you, or if there is someone in particular you would like to work with. You can also ring us at 1300 001 778 and our clinical intake team will help to match you with the right therapist for your specific needs.
We have clinical and registered psychologists skilled in multiple disciplines, experienced in treating a wide range of issues, and fluent in multiple languages including English, Mandarin, Cantonese, Vietnamese, Spanish, Greek, Portuguese, Bengali, Hindi, Afrikaans, Norwegian and Croatian – so we’re confident we have an experienced therapist that’s right for you.
All our Chatswood psychologists are registered with the Psychology Board of Australia, with many of our therapists’ members of the Australian Psychological Society (APS). We provide psychology services across various concerns – including depression, anxiety disorder, children’s psychology, and anger management. Moreover, our relationship counselling team is here to help you and your partner with communication problems, sexual issues, relationship issues, couples therapy, marriage counselling and specialist sex therapy advice.
It is crucial that you feel comfortable with your psychologist – so it is 100% okay to change your therapist if you feel that it is not working. We are always here to listen to your concerns. We encourage you to provide us with feedback as soon as possible if you do not feel your psychologist understands your situation, or if you think they cannot help you.
To book an appointment at New Vision Psychology Chatswood, or to speak to a member of our team about a previous or upcoming session – please call us on 1300 001 778.
Do I need a referral to book an appointment with a child psychologist?
No – you do not need a referral to see a child psychologist. However, if your child has a diagnosable mental health condition, they may be eligible for a Medicare rebate with a GP Mental Health Care Plan.
What is the earliest and latest appointment I can schedule in your Chatswood clinic?
From Monday to Friday – the first appointment available in the morning is at 8am, and our last appointment in the evening is at 8pm. We are open on Saturdays between 9am and 6pm, and we are closed on Sundays. Appointment times will depend on each practitioner’s availability, so we recommend browsing our therapists’ profiles above or contacting our team at 1300 001 778. Reception is available on Mondays to Fridays between 8:30am and 5:30pm.
I’m concerned about COVID-19 but require mental health support. What should I do?
At New Vision Psychology, we prioritise our clients and practitioners’ health and safety. We take all recommended precautions to ensure that our clinics and sessions are COVID-safe. You are welcome to speak to us about any specific questions or concerns.
We understand if you prefer not to have in-person sessions – so we offer telehealth (video and phone) options for most of our services. You can book a telehealth or in-person appointment online or over the phone by calling 1300 001 778.
Looking For A
Psychologist Near You?
New Vision Psychology can help with 5 convenient locations across Sydney