WorkCover Psychologist Sydney

Professional WorkCover psychologist services for individuals affected by workplace accidents, injuries, and related trauma.

New Vision Provides Psychology Services for WorkCover, Workplace Accident and Motor Vehicle Accident Compensation

Accidents at work can not only result in physical injuries, but also psychological trauma that can negatively impact quality of life. In such cases, affected individuals may be eligible for psychological and counselling treatment under the NSW Workers Compensation and Motor Vehicles CTP (Compulsory Third Party) insurance scheme. WorkCover offers support in finding the right treatment for managing any incident-related mental health conditions and symptoms.

Although the term “WorkCover” is still often used to refer to workers’ compensation services, WorkCover NSW was replaced by 3 new agencies in 2015 – SafeWork, icare and SIRA. The State Insurance Regulatory Authority (SIRA) now oversees NSW’s workplace injury management and workers’ compensation systems.

Our Workcover psychologists offer counselling and therapy services to help affected individuals recover from any emotional or mental distress resulting from work-related incidents. Working with a SIRA accredited psychologist, you will be able to receive the support you need to process your emotions or trauma in a healthy way in order to return to life and work.

We also have a range of psychologists who see individuals for CTP claims, providing psychological services for people who have been involved in motor vehicle accidents. Learn more about making workers compensation and CTP claims below.

Submit Your Referral Here

Click below to submit your referral forms

Frequently Asked Questions

What is WorkCover psychology?

Under the NSW Workers Compensation scheme, individuals who have been physically or mentally impacted by a workplace incident can seek WorkCover psychology services to get the support they need to recover and return to work. 

After experiencing a workplace accident, individuals may suffer from mental and emotional impacts in addition to their physical injuries. Professional counselling from a psychologist can help alleviate the symptoms of these mental health concerns by providing strategies for management and an outlet for relief.

How do I access counselling services under workers compensation?

After reporting your work injury, you should proceed to see a doctor for diagnosis and treatment. If your doctor recommends or refers you to psychological services, you can then look for a SIRA accredited psychologist to provide you with the necessary support. The appointment will then be processed as part of your WorkCover claim.

What is a SIRA accredited psychologist?

This refers to a psychologist approved by SIRA to provide psychological and counselling treatment services to workers in the NSW workers compensation scheme. 

These psychologists meet specific professional standards, hold relevant qualifications and have undergone specialised training to understand the workers compensation scheme, focusing on workplace-related psychological issues and return-to-work strategies.

To make a claim under the NSW workers compensation scheme, you will need to see a SIRA accredited psychologist.

What do I need to provide to New Vision Psychology for WorkCover or workers compensation claims?

You will just need to provide us with an approval letter or email from your insurance company, stating that you have been approved to see a psychologist. 

Here are the steps to take when you sustain an injury at work:

  1. Report the accident to your employer. The incident will be lodged with your employer’s workers compensation insurer.
  2. See a GP to get a diagnosis and a referral letter for psychological treatment.
  3. Send your GP’s referral letter to your insurance company to gain approval for psychological treatment. 
  4. The insurance company provides you with an approval letter, stating how many sessions you have been approved for. This approval letter will also contain details such as your claim number, case manager’s name and contact details. 
  5. Submit these details here (SIRA/CTP Referral Form) or simply email your approval letter to olivia.c@newvisionpsychology.com.au. We will get in touch with you to book your sessions with a SIRA accredited psychologist. 
  6. Please do not book online for any workcover or CTP, please call 1300 001 778 to make your booking. 

What about making claims for motor vehicle accident injuries?

Besides workers compensation claims, SIRA also deals with Compulsory Third Party (CTP) insurance claims, which provides compensation to individuals injured in motor vehicle accidents. 

If you are suffering from psychological injuries as a result of a motor vehicle accident, New Vision Psychology has a range of qualified psychologists who provide psychological services under the CTP scheme.

How do I make a CTP insurance claim?

  1. See a GP to get a diagnosis and a referral letter for psychological treatment to initiate your CTP claim. 
  2. Send your GP’s referral letter to your insurance company to gain approval for psychological treatment. 
  3. The insurance company provides you with an approval letter, stating how many sessions you have been approved for. This approval letter will also contain details such as your claim number, case manager’s name and contact details. 

Submit these details here (SIRA/CTP Referral Form) or simply email your approval letter to olivia.c@newvisionpsychology.com.au. We will get in touch with you to book your sessions with a psychologist who works with CTP claim clients.

 How do I make an appointment with a psychologist for a workcover or CTP claim?

Once you submit your details via the SIRA/CTP referral form or email, we will get in touch with you to book your sessions with a psychologist. 

To make an appointment immediately, call us at 1300 001 778. 
Please note that we do not accept online bookings for Workcover and CTP sessions as we will need your approval letter to process the booking.

Do I need to pay for these sessions?

If you have made a workers compensation or CTP claim, there will be no out-of-pocket costs for you for these sessions. The insurance company will pay for your sessions.

 What is the aim of workers compensation or CTP counselling?

Counselling and therapy aims to help affected individuals: 

  • come to terms with the incident
  • acknowledge and understand the effects on their mental health
  • work through their emotions or trauma in a safe and guided environment
  • recover and return to work  without affecting future performance
  • return to a normal or better quality of life

How do I choose the right therapist for me?

Finding the right WorkCover psychologist to support your recovery starts by ensuring that they have SIRA accreditation. Only SIRA-accredited psychologists are eligible to provide psychological services for workers compensation claims. 

For CTP claims, psychologists do not need to be accredited by SIRA, but they do need to be registered with the Australian Health Practitioner Regulation Agency (AHPRA) and abide by SIRA treatment guidelines.

Your therapist should also be able to provide counselling that resonates clearly with you — you may want to choose one that speaks your preferred language and understands your culture or specific issues to get the most out of it. 

New Vision Psychology has a wide range of SIRA-accredited psychologists and CTP psychologists who come from various cultural and professional backgrounds,  and are fluent in multiple languages, to meet the needs of different individuals. 

How many sessions will I need?

The number of sessions you will need depends on the extent or complexity of your unique situation and mental condition. When you meet with our psychologists, they will be able to better understand your condition and symptoms to provide a treatment plan and schedule for recovery. 

What Our Psychologists & Counsellors Can Help With:

Our Workcover psychologists can help with a diverse range of mental and psychological symptoms and conditions, including but not limited to:

  • Trauma or post-traumatic stress disorder (PTSD)
  • Emotional disorders or erratic mood swings
  • Anxiety and panic attacks
  • Depression
  • Chronic pain in the body, including headaches or feelings of tension
  • Adjustment disorders
  • Grief
  • Fear of the future
  • Lack of confidence 
  • Injury rehabilitation

Being involved in a workplace accident or closely witnessing one can often result in one of more of the above symptoms. Getting the right mental health support with a qualified psychologist is key to getting back on your feet, and safely returning to work.

Our Clinics in Sydney

New Vision Psychology has clinics conveniently located in Sydney CBD, Castle Hill, Hurstville, Burwood, and Chatswood for easy access to our WorkCover psychology and counselling services. Our team of SIRA-accredited psychologists offer support across multiple languages including English, Mandarin, Vietnamese, Spanish, Hindi, and more.

Meet our SIRA Accredited Psychologists

Kenny (Chi-Tak) Lau

Registered Psychologist


  • Hurstville: Mon
  • Chatswood: Mon
  • Burwood: Thu
  • Language: English, Mandarin, Cantonese
Joseph Kokotovic - Registered Psychologist

Joseph Kokotovic

Registered Psychologist


  • Burwood: Tue, Thu, Sat
  • Language: English, Croatian

Farzana Rita

Registered Psychologist


  • Hurstville: Mon
  • Burwood: Tue, Thu, Fri
  • Language: English, Bengali

Jon Dormand

Registered Psychologist


  • Hurstville: Tue Thu Sat
  • Chatswood: Mon
  • Language: English

Anna Madigan-Singh

Registered Psychologist


  • Chatswood: Fri
  • Castle Hill: Thu
  • Language: English

Gordon Lee

Registered Psychologist


  • Sydney CBD: Mon
  • Hurstville: Tue
  • Chatswood: Sat
  • Language: English, Mandarin, Cantonese

Dr Yan Jiang

Registered Psychologist


  • Sydney CBD: Tue, Fri
  • Chatswood: Mon, Wed, Sat
  • Language: English, Mandarin

Liela Vergara

Registered Psychologist


  • Hurstville: Wed, Thu
  • Chatswood: Mon, Tue
  • Language: English, Spanish

Looking For A
Psychologist Near You?

New Vision Psychology can help with 5 convenient locations across Sydney