If you’re struggling with your mental health, it’s important to speak to a professional sooner rather than later as mental health issues can often be overlooked or downplayed by people around us, especially if they’re not knowledgeable in the area of mental health.
Erica Chow
Professional Experience
Erica works with people across all life stages and treats a wide range of issues including behavioural challenges, relationship difficulties, trauma, self-esteem issues and major life changes. She has a special interest in mood and anxiety disorders, including major depressive disorder, social anxiety disorder, panic disorder and phobias.
Erica particularly enjoys working with children, adolescents and individuals with disabilities. Her goal is to help people lead functional and productive lives, regardless of their personal and cultural backgrounds, hardships and mental health issues.
Erica acknowledges that attending therapy for the first time can be intimidating as people often have difficulties opening up to strangers, which is why she focuses on rapport building. She professionally and empathetically navigates each therapeutic relationship so that her clients feel comfortable, heard and understood. Erica creates a safe space for her clients to share, process and explore their difficulties freely. She goes the extra mile to get to know each individual and understand their unique concerns and goals.
Erica’s approach is collaborative, holistic, client-centred and goal oriented. She provides a tailored treatment plan for each client depending on their past experiences with therapy, current concerns, goals and strengths. She guides her clients in exploring their challenging thoughts, behaviours, feelings and relationships, teaching them strategies to overcome unhelpful patterns that keep them feeling stuck. This helps them improve their mood, functioning and quality of life.
She shares this quote by Kirstin Neff, “Painful feelings are, by their very nature, temporary. They will weaken over time as long as we don’t prolong or amplify them through resistance or avoidance. The only way to eventually free ourselves from debilitating pain, therefore, is to be with it as it is. The only way out is through.”
When she isn’t working, Erica is taking care of her plants, going for walks, enjoying music or learning something new.
All online bookings require full upfront payment. This payment is non-refundable but is transferrable if your appointment is rescheduled with at least 24 hours notice. New Vision Psychology has a 24 hours cancellation policy which applies to all initial and follow up appointments. This is because we value the time of our psychologists. If you need to reschedule or cancel your appointment please call us on 1300 001 778 between 8:30am – 5:30pm between Monday and Friday with at least 24 hours notice (and by Saturday if our appointment is on a Monday) otherwise the full fee will be charged. We do not accept cancellations via text or email. Please cancel by calling 1300 001 778.
If you are eligible for a Medicare rebate, this will be provided after we receive your referral and Mental Health Care Plan. Referral and Mental Health Care Plan Can be Submitted through our portal by clicking HERE or email to olivia.c@newvisionpsychology.com.au or ask your GP to fax it to 02 80681113
(Please note that if you bring a copy of your referral to your psychologist at your initial session, there may be a significant delay in receiving your rebate, please submit your referral through our portal prior to your session.)
If you are booking an online session, please email your referral to olivia.c@newvisionpsychology.com.au or ask your GP to fax it to 02 80681113